I bought my recently purchased car into Honest-1. I did not make an appt but it was still early and Skye, I believe the more fit me in. The front desk people are friendly but efficient. What I really like is that the manager came out asked I'd you would like to see your car and once in the back explain the situation. I thought I was coming in for a brake flush. but it is more going on with the car than that. I spoke to the manager and the mechanic and saw for myself that this was not going to be an easy fix. I wish I would have gotten the mechanic name but he was very professional. I could not afford to get my brakes fixed there. However, the brake inspection given summed up the situation. Again everone was very pleasant,and efficient.