Excellent customer service, knowledgeable staff and comfortable waiting area.
Honest-1 Auto Care not only came to the rescue and saved us, but they also provided outstanding service, and additionally, they took the time to explain everything and to show us and teach us what we need to do in the future. In summary, they provide exceptional customer service, have friendly staff, convenient hours, and are well-stocked. Thanks Honest-1 Auto!
What a great experience with a car repair shop. Up front, honest, fixed everything without up sells, unneeded extras, etc. Quoted price was the actual charged price. Will definately be doing business here again.
Excellent service, very fair price.Nice people in general. When they give an appointment, they meet it! Something hard to find today.
Very efficient and affordable. The staff is also really nice
Sky is the best very good with customers very kind and professional. She is the backbone over there.
Service performed on June 15, 2021. Date of review August 11, 2021, about two months later. Wanted to wait to make sure the review was accurate. Experienced a water pump failure while on vacation in Edisto beach. Called Honest-1 because I have one on my hometown that I have never used but I have heard good things about… has a reputation for solid work with quick turn around times. Also, they have a warranty on the work and there is a location less than three miles from my house back home. I set myself up expecting something to go wrong. So far—again, two months later—I need not have worried. This location got me in the next day, put on a new water pump, seal and belt, and I have been trouble free ever since. No pressure to perform any additional or unnecessary repairs. No hassle at all actually. While the repair took quite a bit of time—nearly 7 hours—I am pleased with the work completed. It’s not as cheap as doing it yourself, which I would have done if I were at home, but I feel like I got what I paid for… solid work, now time-tested, and a warranty to back it up. I also want to give the team at west Ashley a shout out for what I witnessed time and time again—excellent and caring customer service with every patron who came in that day. I waited the whole time and saw lots of people come and go. What I saw was consistent and compassionate—and HONEST—customer service. Well done, West Ashley! I’ve recommended this shop to family and friends who live in and around Charleston.
"Get It Done" is how the front staff and technicians look at getting my vehicles on the road. Skye B. does a great job at information being passed on to me with status and progress reports. I am very comfortable to rely on Skye 's recommendations and cost savings for this repeat customer.
Super efficient. Excellent customer service. Price was certainly better than a dealer. Great job. Thank you!