I made my appointment online on a Sunday and it was confirmed for my first requested time. I had never been to this repair shop and was so pleasantly surprised by the woman who checked me in at the counter and the great space created for customers to wait for their cars. I asked for an oil change and a tire rotation and was out of there in about 35 minutes. My car was checked over for what may be upcoming and I felt no pressure to do more than I asked for at this particular appointment. I will definitely be using Honest-1 for my future car needs.
The service was friendly and prompt. The service was completed in the time promised, and I was not asked to buy additional services I did not need or ask for.
Friendly and fast. You earned my trust yesterday! Thanks a million.
Very nice experience...nice people...will go back !!
My part arrived well packaged and in new condition. Unfortunately the timing belt broke and I must replace the engine now.
Nice, fast, clean, knowledgeable
The service was very pleasant. The whole shop works as a team to get the job done right. As a caveat, however, it took the person at the front desk questioning the mechanic's findings to get at the correct solution - which resulted in changing out a belt instead of a whole power steering pump (a win for the person at the front desk!). Obviously the change in cost was pretty drastic from one solution to the next. And the labor cost also went up as a result of the mistaken diagnosis. I would hope your mechanics are all very thorough and don't paint a solution with too broad a brush in general.
They were super friendly and fit my car into their busy schedule.
I went in to get my engine mounts replaced, Friendly staff and and pretty good rates. It's definitely the nicest looking shop I've ever been to. Interior lounge is beautiful and comfortable. Also, they have complementary drinks hot and cold. The work was good, and they even let me know what they had to troubleshoot. Worth my hard earned money if you ask me.
The service was quick and simple. The waiting room was of high quality with everything set to make my experience better. I would recommend this auto care shop to everyone I know.