I received prompt service and was comfortable with the discussion of their findings. I am a repeat customer so I knew I would. The service was very reasonable.
I had an ongoing electrical problem with my headlights. Eventually they stopped working altogether. After spending hundreds of dollars at the dealership I brought it in to see if Honest One could help me with a diagnosis. The folks here are courteous, they listen to the customer and they help come up with a plan to get things fixed correctly. A big shout out to Alex, who took the time to look at the simple fix first. It saved me a LOT of money! Thanks again, I highly recommend Honest One.
Very pleasant experience! First time customer. I needed someone to balance & mount a new tire that I had purchased online. That was no problem and they charged a very reasonable, nominal fee. Very professional staff. Everything was immaculate—the complimentary coffee bar, waiting/tv area, etc. Clean, up-to-date amenities, and cordial atmosphere. When I entered my car upon departure, I was surprised to see a “thank you” note/card and a pack of Oreos! Don’t know if this is routine or because this was my first visit. Either way, I will be returning for regular oil changes (and maybe other maintenance) for sure.
The receptionist Elizabeth was very courteous very polite and very helpful I give her a five-star
just got a nail in my back left tire. they were getting ready to close and still took the time and care to fix my tire....awesome service and excellent customer service. will get my business from now on.
Called last minute - AC busted, nail in tire and overdue for oil change (all taken care of within a couple of hours). This place sets a new bar for auto repair. Professional, knowledgeable and timely service w a shuttle van so you can drop off get a ride back to work and know your car is in good hands. Recommended without any reservations. Not enough stars in option above!
I recently moved to Charleston. And needed an auto care business that could keep my warranty intact. I have had my car serviced by Honest-1 AutoCare of Charleston. They were friendly, very efficient and reliable.
Great service today.
Only talked to the young ladies at desk but both very friendly and made me very comfortable 😊
I bought my recently purchased car into Honest-1. I did not make an appt but it was still early and Skye, I believe the more fit me in. The front desk people are friendly but efficient. What I really like is that the manager came out asked I'd you would like to see your car and once in the back explain the situation. I thought I was coming in for a brake flush. but it is more going on with the car than that. I spoke to the manager and the mechanic and saw for myself that this was not going to be an easy fix. I wish I would have gotten the mechanic name but he was very professional. I could not afford to get my brakes fixed there. However, the brake inspection given summed up the situation. Again everone was very pleasant,and efficient.